Reference

Privacy Policy for Your pestoto Account

Q: Can I ask to access, correct or delete my data?

Yes. Contact live chat, privacy@pestoto.bet or Account > Help > Privacy and tell us the request type. We verify your account first, then explain which data can be changed or deleted.

Live Dealer Lobby, Lucky Neko, E-Sports Arena, Crash Games and QRIS wallet checks create account and device data we handle under this Privacy Policy.

Cookie controlsDANA, OVO, GoPay, QRISDevice access pathLocal law access

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Policy Scope Around DANA and QRIS

pestoto Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your privacy starts with the account steps we actually run: mobile number or email entry, password creation, wallet selection, and payment reference matching for DANA, OVO, GoPay and QRIS. We collect only the data needed to create your account, keep the wallet ledger accurate, protect login

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sessions, answer privacy requests, and meet duties that apply where local law permits access. Some data is generated by use of Live Dealer Lobby, Lucky Neko, Crash Games, E-Sports Arena or Bingo, such as session time, device type, IP range and cookie choice. We do not
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sell your account data. If a withdrawal or account change needs checking, we may compare your submitted details with payment references and security logs so the request matches you.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACTS

Privacy Contacts Inside Your Account

Privacy requests work faster when we can verify the account owner before changing data. Contact us from the same mobile number, email, or logged-in account you used to join.

Live chat Use live chat after logging in and choose Privacy Request. We ask for your account ID and last QRIS or DANA reference so we can match the request without exposing extra data.

Email privacy desk Send a message to [email protected] from your registered email with the subject Data Request. Include your account ID, not your password, and tell us whether you want access, correction or deletion.

Account inbox Open Account > Help > Privacy from your phone browser and leave the request inside the inbox. This route keeps replies tied to your login session and gives us a cleaner audit trail.

DATA HANDLING

How We Protect Live Dealer Data

Every privacy control is mapped to an account action we can prove: registration fields, payment reference checks, cookie choice, device alerts, and support transcripts.

Account fields

We keep your name, mobile number, email and account ID to identify you when you log in or contact support. Passwords are not shown to staff, and reset links expire after a short period.

Payment references

DANA, OVO, GoPay and QRIS records are stored as references, timestamps and status codes, not as wallet passwords. We use them to match deposits, withdrawals and privacy requests tied to your account.

Cookie choices

Cookie choices help us remember language, login state and fraud-risk signals on your browser. You can clear cookies in your browser settings, though we may ask you to verify again after that.

Device list

Go to Account > Security > Devices to see recent login devices. If a device looks unfamiliar, contact us through live chat so we can secure the account before changing privacy settings.

Retention handling

We keep account and payment records only for service, dispute handling, security checks and legal duties. When those reasons end, we delete, anonymise or archive data with access controls.

Staff access

Privacy requests are handled by trained support staff and escalated to account security when identity or device access is unclear. We never ask for your password, OTP or wallet PIN.

Privacy Answers Before You Join

These answers focus on the Privacy Policy, not general lobby features. Before you open an account, you should know what data is collected, how payment records are matched, where cookies fit, and how to reach us when something needs changing. If your request involves account access, we verify identity first so another person cannot alter your data.

We collect registration details such as mobile number, email, account ID, password credentials, login time, device type and IP range. We also keep wallet references from DANA, OVO, GoPay or QRIS when you use them.

Payment references let us match deposits, withdrawals and privacy requests to the right account. We store transaction codes, timestamps and status records, not your wallet password, OTP or personal app login.

Yes. Contact live chat, [email protected] or Account > Help > Privacy and tell us the request type. We verify your account first, then explain which data can be changed or deleted.

Cookies remember your login state, language choice and risk signals on the device you use. You can clear them in your browser settings, but we may ask for extra verification after cookie removal.

A new device creates a security signal tied to your account. Check Account > Security > Devices, and contact us if you do not recognise a login before requesting privacy changes.

We share only what is needed to run account services, payment matching, security checks or legal handling. Live-table studios and payment partners do not receive your password, OTP or wallet PIN from us.

Our privacy queue runs 09:00-23:00 WIB every day. Simple access or correction requests may be handled quickly after verification, while deletion or dispute-related requests can take longer due to retention duties.

Privacy Policy for Your pestoto Account

Privacy Contacts Inside Your Account

How We Protect Live Dealer Data

Account fields

Payment references

Cookie choices

Device list

Retention handling

Staff access

Privacy Answers Before You Join

01 What account data does pestoto collect?

02 Why do you store DANA, OVO, GoPay and QRIS references?

03 Can I ask to access, correct or delete my data?

04 How do cookies affect my privacy?

05 What happens if I log in from a new device?

06 Do you share my data with game or payment partners?

07 How long does a privacy request take?

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